ABC Express

What is ABC Express?

ABC (Asheville, Boone, Cullowhee) Express is a document delivery service operated by the libraries of Appalachian State University, UNC-Asheville, and Western Carolina University. It is available only to students, faculty and staff of these three institutions. If you need a book, journal or other library material that is not held in your library, you may be able to obtain it through ABC Express. If one of the other two libraries owns the item, ABC Express can usually have it for you within three days.

ABC Express is not the same as Interlibrary Loan

Through Interlibrary Loan, you can request books or photocopies of journal articles from
other libraries across the nation. These requests will take a considerably longer time to fill
(usually around two weeks). To request a book or photocopy of an article through Ramsey Library's Interlibrary Loan service, fill out the appropriate request form at the Research Support Desk, or use our Interlibrary Loan Web forms.

ABC request deadlines

ALL orders placed by:	Will Arrive:
3 p.m. Tuesday	4 p.m. Wednesday
3 p.m. Thursday	4 p.m. Friday
5 p.m. Sunday	4 p.m. Monday

Pick up requested material at the Circulation Desk.

This schedule may vary during Holidays and Intersessions.

You may place online orders for books and bound or microform journals.

To request current (loose) issues of journals, get a pink order form at the Research Support Desk.

Important!
You may check out books, but journals must be used in house and go back on the next van.

To order books & bound or microform journals

Find the book or journal in the library catalog and display the full record.
Verify that the status box shows "NOT CHK'D OUT".
Click the Request button, then fill in the form with your name, ID number (as it appears on your ID card) and pickup location.
On the next screen, confirm that the copy you want is checked. For journals, you will need to scroll through the list of available volumes to find the one you want.
Click Submit. If you want another journal volume, go back to step 2.
If the request went through, the catalog will display a Confirmation message. If you do not see a confirmation notice, the request did not go through, and you will need to go back and try again.

To order current journal issues or nonbook materials

Complete a pink ABC request form in bold, dark ink. Forms are available at the Research Support Desk
Indicate which school owns the journal. Note that ASU and WCU do not assign call numbers to periodicals.
If a journal, indicate that it is Current (loose, unbound).
NO ABBREVIATIONS! Lengthy journal titles can be continued into space below blocks designated for title.
Request only one current issue per request form.

Other patron information

All materials are to be picked up at the Circulation Desk.
No notification will be sent. It is up to you to pick up requested materials.
Loan period for books is 3 weeks, renewals allowed.
Journals are to be used in-house only, and will be returned on the next ABC Express run; no renewals allowed.
$.20 per day overdue fine on all materials.